Overview
At FENVORITHOS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. Please review the following policy to understand our refund process.
Eligibility for Refunds
- Items must be unused, in the original packaging, and in the same condition as received.
- You have 30 calendar days to request a refund from the date of purchase.
- Proof of purchase is required for all refund requests.
Process for Refunds
- Contact our customer support team via email at [email protected] to initiate a refund request.
- Provide your order number and the reason for the refund request.
- Once your return is received and inspected, we will notify you of the status of your refund.
- If approved, your refund will be processed and a credit will be applied to your original method of payment within 5-7 business days.
Exceptions
Certain items are non-refundable, including:
- Gift cards
- Downloadable software products
- Customized or personalized items
Contact Us
If you have any questions about our refund policy, please contact us:
FENVORITHOS
1234 Elm Street,
Springfield, XY 12345
Phone: (123) 456-7890
Email: [email protected]
Amendments
FENVORITHOS reserves the right to update or change this Refund Policy at any time and will provide a notification of changes on our website. Please review this policy periodically for any updates.